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Popular: How do I add a learner · How does AIVO personalize lessons · How do I complete the parent assessment · What happens during the learner baseline
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Getting Started
Set up your account, add a learner, complete the assessment, and start your first lesson.
14 articlesVirtual Brain & AI Tutors
How the Virtual Brain, the 14 AI tutors, adaptive lessons, and curriculum alignment work.
19 articlesFamilies & Care Teams
Manage learners, invite teachers, therapists, and caregivers, and control who can see what.
17 articlesSchools & Districts
District and school setup, rostering, SSO, SCIM, seats, reporting, and compliance.
20 articlesPrivacy & Data
What we collect, consent, learner privacy, exports, deletion, retention, and security.
16 articlesBilling & Plans
Plans and entitlements, checkout, trials, invoices, upgrades, cancellation, and refunds.
23 articlesMore topics
Help for every role and part of the platform.
Learner Experience
For learners: lessons, tutors, accessibility tools, and what to do at a usage limit.
4 articlesTeachers
Onboarding, assigned learners, classes and caseloads, assignments, and parent communication.
14 articlesTherapists
Onboarding, caseload vs. parent-granted access, goals and notes, and privacy boundaries.
10 articlesCaregivers
Accepting an invitation, your permissions, supporting routines, and what you can't manage.
8 articlesAccessibility & Assistive Technology
Screen readers, keyboard, captions, read-aloud, AAC, switch and eye-gaze access, and more.
15 articlesAccount & Security
Sign-in, passwords, multi-factor, roles, sessions, and keeping your account secure.
3 articlesCurriculum & Assessments
The parent assessment, learner baseline, curriculum alignment, mastery, and rebaselines.
5 articlesIntegrations & Rostering
SIS integration, rostering, SSO and SCIM provisioning, and import troubleshooting.
5 articlesTroubleshooting
Fix login, invitations, lessons, audio, sync, roles, billing status, and connection issues.
19 articlesMobile & Tablet
Using AIVO on phones and tablets: install, sign in, sync, accessibility, and offline behavior.
5 articlesSystem Status
Check the live status of AIVO services and report outages.
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The answers families and educators look for most.
Add a child to your account and choose their learning context so AIVO can personalize.
How AIVO personalizes difficulty, pace, examples, and support for each learner.
A short questionnaire that helps AIVO understand your learner before lessons begin.
What the baseline measures, how long it takes, and why it isn't a test.
Invite the people who support your learner and give each the right access.
AIVO has four plans — Free, Pro, Premium, and Enterprise. Here's exactly what each includes.
Reasons a tutor or subject might be locked and how to unlock it.
Step-by-step: change your plan to unlock more access.
How term pacing, holiday preparation, and summer bridge work.
Turn on the accessibility supports your learner needs — they apply across tutors and lessons.
Reset a forgotten password and get back into your account quickly.
How to reach the AIVO support team and what to include.
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Create a parent account in a few minutes, then add your first learner.
Compare AIVO Free, Pro, Premium, and Enterprise and pick what fits your family.
Add a child to your account and choose their learning context so AIVO can personalize.
Your learning context shapes pacing, curriculum alignment, and term/holiday learning.
A short questionnaire that helps AIVO understand your learner before lessons begin.
What the baseline is, how to set up for it, and what to expect.