Billing & Plans
Plans and entitlements, checkout, trials, invoices, upgrades, cancellation, and refunds.
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AIVO has four plans — Free, Pro, Premium, and Enterprise. Here's exactly what each includes.
Start at no cost with a weekly usage allowance and a starter set of tutors.
More learning time and your choice of additional subjects, with a 14-day free trial and no card required.
Plans & entitlements
AIVO has four plans — Free, Pro, Premium, and Enterprise. Here's exactly what each includes.
Start at no cost with a weekly usage allowance and a starter set of tutors.
More learning time and your choice of additional subjects, with a 14-day free trial and no card required.
How to pick the additional subjects included with AIVO Pro.
Full access to all 14 tutors and every subject, with a 14-day free trial and no card required.
A side-by-side of Free, Pro, Premium, and Enterprise entitlements.
How billing works when you have more than one child.
How schools and districts sponsor learners under an Enterprise contract.
An optional per-learner add-on for distraction-free AIVO learning — what it does, what it costs, and how it works on each device.
Checkout, trials & payment
Start on Free with no card, or begin a 14-day trial of Pro or Premium with no card required.
Paid plans include a 14-day free trial — no card required.
Which payment methods AIVO accepts and how they're handled.
How to apply a coupon or promo code at checkout.
Managing your subscription
Change the card or payment method on your subscription.
What happens when a payment fails and how to restore access.
Move from Free to Pro or Premium, or add learners.
Step-by-step: change your plan to unlock more access.
Move to a lower plan or back to Free, or remove a learner.
How to cancel a paid plan, when access ends, and what happens to your data.
Reactivate a canceled paid plan and restore access.