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Billing & PlansParents

Cancellation

How to cancel a paid plan, when access ends, and what happens to your data.

1분 읽기업데이트됨 June 15, 2026 검토됨 June 15, 2026
  1. Open billing — From the dashboard, go to Billing.
  2. Cancel the paid plan — Choose Cancel and confirm.
  • You keep paid access until the end of the current billing period, then move to Free.
  • You won't be charged again after cancellation.
  • Canceling billing is not the same as deleting data — see Account deletion.
Tip: Changed your mind? You can resume your subscription.
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관련 문서

Resuming a subscription

Reactivate a canceled paid plan and restore access.

Refund policy

How refunds work and how to request one.

Account deletion

How to delete an account or a learner, and what happens to the data.

AIVO Free

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Cancellation · AIVO Help Center