Account deletion
How to delete an account or a learner, and what happens to the data.
1 min readUpdated June 15, 2026 Reviewed June 15, 2026
You can request deletion of an account or an individual learner. Deletion removes personal data according to our retention schedule and legal obligations.
Warning: Deletion is permanent. Export anything you want to keep first — see Data exports. Deleting data is separate from canceling billing.
See Retention for how long data is kept, and Contacting the privacy team for help.
Was this article helpful?
Related articles
Data retention
How long AIVO keeps data and what happens after deletion.
Cancellation
How to cancel a paid plan, when access ends, and what happens to your data.
Data exports
How to export your data and what's included.
What data AIVO collects
The categories of data AIVO collects and why, in plain language.
Still need help?
Contact Support