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Contacting support

How to reach the AIVO support team and what to include.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026

If the articles here don't solve it, our support team can help.

Open Contact Support — Go to Contact Support.
Pick a topic — Choosing the right topic routes you to the right team faster.
Describe the issue — Include what happened, when, and any error text — but never passwords or payment details.

Note: You'll get a request ID and a confirmation email. We usually reply within a few hours.

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