Login problems
Can't sign in? Work through these common fixes.
1 min readUpdated June 15, 2026 Reviewed June 15, 2026
- Double-check your email and password for typos.
- Reset your password if needed — see Resetting a password.
- Using a school/district login? Sign in via SSO — see SSO failure.
- Clear stale sessions or try a private window — see Clearing stale sessions safely.
- If MFA codes aren't arriving, see Multi-factor authentication.
Tip: Still locked out? Contact Support with your email and what happens when you try.
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Resetting a password
Reset a forgotten password and get back into your account quickly.
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Clearing stale sessions safely
Resolve odd behavior caused by an out-of-date session.
Multi-factor authentication (MFA)
Add a second step at sign-in for stronger protection.
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