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Multi-factor authentication (MFA)

Add a second step at sign-in for stronger protection.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026

Multi-factor authentication (MFA) asks for a second proof of identity — usually a one-time code — so a password alone isn't enough to sign in.

  1. Open security settings — From your account, go to Security.
  2. Enable MFA — Follow the prompts to set up your second factor.
  3. Save backup options — Keep any backup codes somewhere safe.
Note: Using SSO through a school or district? MFA may be managed by your organization's identity provider.
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Multi-factor authentication (MFA) · AIVO Help Center