Missing learner
A learner isn't showing up? Here's how to find them.
1 Min. LesezeitAktualisiert June 15, 2026 Geprüft June 15, 2026
- Confirm you're signed in to the right account and role — see Switching between roles.
- Parents: check the learner switcher — see Managing multiple learners.
- Staff: the learner may not be in your roster/class — see School roster mismatch.
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