Offline or unstable connection
How AIVO behaves with a poor connection and how to recover.
1 min readUpdated June 15, 2026 Reviewed June 15, 2026
AIVO needs an internet connection for live tutoring and to sync progress. On a weak connection, lessons may pause or load slowly.
- Move closer to Wi-Fi or switch networks.
- Reconnect, then reopen the lesson — progress is saved.
See Offline and connectivity for what works with limited connectivity.
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