Lessons not loading
What to try when a lesson won't open or gets stuck.
1 min readUpdated June 15, 2026 Reviewed June 15, 2026
- Check your internet connection — see Offline or unstable connection.
- Refresh the page or restart the app.
- Update your browser or app — see Browser compatibility.
- Sign out and back in to clear a stale session.
Tip: If only one tutor is affected, see Tutor unavailable.
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