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Mobile synchronization issues

Progress not syncing between phone, tablet, and web? Try this.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026
  1. Confirm you're signed in to the same account on each device.
  2. Check your connection — sync needs internet — see Offline or unstable connection.
  3. Open the app while online to let it sync, then check again.
  4. Update the app to the latest version.
Note: Learn how cross-device sync works in Syncing across devices.
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Mobile synchronization issues · AIVO Help Center