Anmelden Support kontaktieren

TroubleshootingParentsLearners

Locked subject

Why a subject is locked and how to restore access.

1 Min. LesezeitAktualisiert June 15, 2026 Geprüft June 15, 2026

A locked subject usually reflects your plan or your billing status. Free and Pro include a subset of subjects; Premium (and Enterprise) unlock everything — see plans and what's included.

See Why is a tutor locked? for the full list of reasons and fixes, and Billing status mismatch if billing looks correct.

War dieser Artikel hilfreich?

Verwandte Artikel

Why is a tutor locked?

Reasons a tutor or subject might be locked and how to unlock it.

Billing status mismatch

Paid but still locked? Reconcile your billing status.

Usage limit reached

What a usage limit means and your options.

Can't sign in? Work through these common fixes.

Benötigen Sie noch Hilfe?

Support kontaktieren

Wir verwenden datenschutzfreundliche Analysen, um das Hilfecenter zu verbessern. Wir erfassen niemals Formularinhalte oder Lernendendaten. Ist das in Ordnung?

Locked subject · AIVO Help Center