Billing & PlansParents
Resuming a subscription
Reactivate a canceled paid plan and restore access.
1분 읽기업데이트됨 June 15, 2026 검토됨 June 15, 2026
- Open billing — From the dashboard, go to Billing.
- Resume — Choose Resume and confirm your plan and payment method.
Note: Your learner's profile and progress are retained on Free while a paid plan is canceled, so resuming picks up where you left off.
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Cancellation
How to cancel a paid plan, when access ends, and what happens to your data.
Requesting an upgrade
Step-by-step: change your plan to unlock more access.
Failed payments
What happens when a payment fails and how to restore access.
AIVO plans and what's included
AIVO has four plans — Free, Pro, Premium, and Enterprise. Here's exactly what each includes.
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