Billing & PlansParents
Downgrading
Move to a lower plan or back to Free, or remove a learner.
1분 읽기업데이트됨 June 15, 2026 검토됨 June 15, 2026
You can move a learner to a lower plan (including back to Free) or remove a learner you no longer need.
- Downgrading takes effect at the end of the current billing period.
- Moving to Free keeps the account active with a weekly usage allowance.
- Removing a learner stops future billing for that line.
Note: Want to keep everything but stop paying? Consider downgrading to Free instead of canceling.
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관련 문서
Cancellation
How to cancel a paid plan, when access ends, and what happens to your data.
Per-learner subscriptions
How billing works when you have more than one child.
Refund policy
How refunds work and how to request one.
AIVO plans and what's included
AIVO has four plans — Free, Pro, Premium, and Enterprise. Here's exactly what each includes.
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