Billing & PlansParents
Downgrading
Move to a lower plan or back to Free, or remove a learner.
1 min de lecturaActualizado June 15, 2026 Revisado June 15, 2026
You can move a learner to a lower plan (including back to Free) or remove a learner you no longer need.
- Downgrading takes effect at the end of the current billing period.
- Moving to Free keeps the account active with a weekly usage allowance.
- Removing a learner stops future billing for that line.
Note: Want to keep everything but stop paying? Consider downgrading to Free instead of canceling.
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