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District caseload vs. parent-granted access

The two ways therapists get access, and how they differ.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026

Therapists can be connected to learners two ways, with different controllers:

  • District caseload — assigned by your organization; managed by admins.
  • Parent-granted access — invited by a parent; managed by that parent.
Note: If you hold both, you can switch context — see Dual-context therapist accounts.
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District caseload vs. parent-granted access · AIVO Help Center