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Learner and staff imports

Bulk-import learners and staff from a file.

阅读约 1 分钟已更新 June 15, 2026 已审阅 June 15, 2026

When SIS sync isn't used, you can import learners and staff from a file.

  1. Download the template — Use the provided import template so columns map correctly.
  2. Fill it in — Add your learners/staff following the template's format.
  3. Upload and review — Upload, review the preview, and confirm. Fix any flagged rows.
Tip: If an import fails or rows are rejected, see Import failure.
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Learner and staff imports · AIVO Help Center