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Learner and staff imports

Bulk-import learners and staff from a file.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026

When SIS sync isn't used, you can import learners and staff from a file.

Download the template — Use the provided import template so columns map correctly.
Fill it in — Add your learners/staff following the template's format.
Upload and review — Upload, review the preview, and confirm. Fix any flagged rows.

Tip: If an import fails or rows are rejected, see Import failure.

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