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Asking a parent to upgrade
For learners: how to let a parent know you'd like more access.
1 min readUpdated June 15, 2026 Reviewed June 15, 2026
Learners can't change billing themselves — a parent or guardian manages the subscription. If you'd like more access, you can send your parent a request.
- Open the locked tutor or limit message — Choose Ask a parent.
- Send the request — AIVO notifies your parent so they can decide. They'll see what you'd like to unlock.
Note: Parents: see Requesting an upgrade to make the change.
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