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Family account ownership

Who owns the account, what ownership means, and how it relates to access.

1 min readUpdated June 15, 2026 Reviewed June 15, 2026

The parent or guardian who creates the account is the owner. Ownership carries the most responsibility and control.

  • Owns billing and the subscription.
  • Controls consent and the care team.
  • Can add learners and grant or revoke access.
Note: Caregivers and other roles never have owner-level control — see Parent versus caregiver access.
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Family account ownership · AIVO Help Center